Nextime 40cm “Alchemy” Silent Movement Wall Clock – Metal (Box Imperfect)

FAQ Clock hands are running slower than usual - It may be due to the cap in the middle of the hands being pressed down too deeply, this can affect the way the hands run. To resolve this gently remove the cap and place it back on so it is not as tight.Clock hands are loose - This can occur to clocks with no face protecting it, be careful when dusting or unpacking to prevent this from happening. If they do become loose, remove the cap, then remove the hands carefully using your thumb and index finger. Put back together, first the hour hand, then the minute hand making sure they are both against the plastic axle. Place the cap back on; not to tight and re-set the time.Clock hands are not moving - Never turn the hands (minute and second hands) anti-clockwise; this will damage the movement.Clock hands are weak - Different types of batteries or new and used batteries cannot be mixed. Batteries must be inserted with the correct polarity. Remove consumed batteries before storing the clock otherwise the movement will be damaged.Battery rapidly running out of power - This can be the reason for numerous factors i.e. used batteries, batteries being stored for too long from production or quality of battery is not up to production standard to maintain a healthy operation. Please use a new battery or try a different battery brand; remember not to use rechargeable ones (exception is the NeXtime USB battery, these are designed for use in a clock).THE WARRANTY EXPIRES DUE TO Incorrect use, incorrect connection, leaking and/or wrongly inserted batteries, the use of parts or accessories which are not recommended, neglect, and through defects as a result of moisture, fire, flood, lightning strikes, natural disasters and prolonged exposure to direct sunlight. Unauthorised modifications and/or serving by third parties. Incorrect transport of the product without adequate packaging and if the product is not accompanied by this Warranty Card and a valid proof of purchase. Connection cables, plugs, and batteries are not covered in this warranty. Every other liability for any consequential losses are excluded. The final decision on repairs and/or replacement under warranty is at the discretion of NeXtime distributor.